Covid, Returning to Office Based Working and Managing Stress to Improve Performance
In these unique Covid times where we have faced, and are still facing, threats to our liberties, threats to our physical and mental health, threats to our livelihoods and even threats to our friendships, how do we survive and cope? Could we even actually use this current situation as a catalyst, to start to thrive and maximise performance in every aspect of our lives?
The current picture is bleak. According to ONS, over 130,000 people have sadly lost their lives to Covid in the UK to date, (with global deaths accounting for nearly 4 million deaths) with long Covid cases above 1.1 million in the UK. Thousands of jobs have been lost or have just ceased to exist, especially within the hospitality and entertainment sectors, and cases of new mental health disorders have sky-rocketed, whilst existing mental health symptoms have, in many cases, become worse. Is there any hope on the horizon?
The simple and short answer is yes, as not only shall we have hope, but we also possess the possibility to be pragmatic to effect positive change even within a pandemic.
The vaccination programme has, almost overnight, been a huge success and has given us a high level of immunity and confidence that things can return to a ‘new normal.’ However, for some, what Covid has left is a legacy of doubt and a breeding ground for stress which could impact all aspects of life. So, how do we go about redressing this imbalance?
Firstly, let’s look at the actual word stress. This word was first coined in the 1950’s by scientist Hans Selye who created it for a positive purpose. He argued that we need stress to help us in life – to get out of bed in the morning, to go to work, to perform at work, in sport, arts, music, to make new friends, and to provide for our families. However, when the frequency, intensity and duration of this stress becomes out of sync (or too much), whether that stress is real or perceived, we can quickly start to struggle emotionally and ultimately this can adversely affect our physical health. In simple terms, we struggle to cope.
So, I believe a simple awareness that not all stress is bad, and it can actually help us produce better performances in life. Being aware of this can make stress become more of a supporting friend who makes you do stuff that you’d rather not do initially, but you know afterwards you are glad you did it!
I certainly use this type of thinking and I even change the word stress. When I start to feel ‘stressed’ – I use the term ‘challenged’ as this suits my mindset better and I see this challenge as something good that needs to be overcome and achieved – it’s all part of my achievement orientation ie I like to, and need to, achieve and contribute.
Secondly, It’s about recognising your levels of experience, motivation and expectation to get yourself into the performance mode where stress is fuelling you rather than hindering you. It is useful to look at the diagram of stress and performance to understand where you are.
Too much stress (or challenge) can make you fatigue or Burnout, either immediately or in the long term. Equally, not enough stress (or challenge) can make you Rust-out and become bored, even apathetic. The trick is to keep yourself in the performance gap by awareness of how you are feeling, recognising the benefits and negatives of stress/challenge, taking care of your emotional and physical health needs, getting support where appropriate and being able to talk and share with others. I call this last factor the ability to be vulnerable.
In practical terms, returning to the office workspace may be a stressful ordeal for some workers – we cannot judge anyone for this as we all have different lives and therefore a different view of, and experiences within, the world. As such, don’t impose your view of the world upon anyone, let people be who they are….safely! Be watchful of others in terms of their day to day behaviour and be a part of the solution and not the problem by offering support or not making negative comments about workspace expectations. Just being able to listen to someone else, allowing them to show their vulnerability, and maybe not fixing something, may in fact be the solution!
In summary, here are my stress tips:
1 Be aware of a build up of stress in yourself – probably as a result of too much frequency, intensity or duration of stress.
2 Manipulate these variables to suit your mood, motivation and aspirations.
3 Start to see stress as a supportive friend who pushes you nicely to achieve things – maybe call it your challenge friend?
4 Recognise when you are in the performance zone, rather than the Rust out or Burnout zone.
5 Confide in trusted others to get an alternative perspective – it can help you see your challenge from another angle which can often be helpful.
Ross McWilliam is a freelance speaker, trainer and author with more than 30 years’ experience of developing people and organisations. He works with organisations such as EFL, NCS, IBM, Santander, NHS, and is a MHFA England Trainer in Youth & Adult Mental Health and has worked in over 1500 schools, colleges and businesses. He is also an author of various mindset books aimed at children and young professionals and works with large groups, or one to one coaching to improve performance.
Business Website www.mindsetpro.co.uk
Book Website www.cuppajourney.com